Thank you for shopping at Kahon Fashion Studio. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help.

Returns:

You may request a return for eligible items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging. The item must also have all tags and labels attached.

To initiate a return, please contact our customer service team at [contact email] with your order number, item(s) you wish to return, and reason for the return. Our customer service team will provide you with instructions on how to return the item(s).

Please note that the customer is responsible for all return shipping costs unless the return is due to a damaged or defective item, in which case we will provide a prepaid return label.

Refunds:

Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item(s). We will also notify you of the approval or rejection of your refund.

If your return is approved, a refund will be processed to your original method of payment within [X] business days. Please note that it may take some time for the refund to be reflected in your account, depending on your bank or credit card company’s processing times.

Exchanges:

Unfortunately, we do not offer direct exchanges at this time. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.

Non-Returnable Items:

The following items are non-returnable and non-refundable:

• Gift cards
• Final sale items

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damaged or defective item. We will work with you to resolve the issue and provide a replacement or refund, as appropriate.

Customer Satisfaction:

We strive to provide the best possible customer service and satisfaction. If you have any questions, concerns, or feedback regarding your order or our return and refund policy, please do not hesitate to contact our customer service team. We are here to assist you in any way we can.

Please review our complete Return and Refund Policy for more information or contact our customer service team for further assistance.